Zac Imel is Co-founder and Chief Science Officer at Lyssn.io as well as Professor and Director of Clinical Training for the Clinical Mental Health Counseling program at the University of Utah. Lyssn.io provides training and quality assurance platforms powered by AI to dramatically scale the use of high-quality behavioral health services. At Lyssn, Imel co-leads an NIMH-funded project focused on providing automated and immediate feedback to call-takers on the quality of crisis counseling.